Privacy Policy
1. Introduction
Janachetana is committed to protecting the privacy of its donors, volunteers, and website visitors. This policy outlines how we collect, use, and safeguard your personal information.
2. Information Collection
We collect personal details when you donate, attend events, or volunteer with Janachetana. This may include:
- Name
- Address
- Email address
- Phone number
- Other relevant details
We use cookies to facilitate authentication and personalization. Cookies collect anonymous data, such as IP addresses, to track website usage and enhance user experience.
3. Use of Information
Your personal information is used for:
- Processing donations and issuing receipts
- Sending thank-you notes for donations or volunteering
- Responding to inquiries and feedback
- Providing updates about our projects and initiatives
- Sending invitations to events that may interest you
Janachetana may analyse non-identifiable aggregate data to improve website functionality and content. We may share statistical insights with sponsors and partners, but no personally identifiable information will be shared.
4. Data Security
We implement stringent security measures to protect against data loss, misuse, or alteration. Personal information will not be disclosed to third parties, except as required by law or necessary for processing authorized transactions.
5. Opt-Out Policy
You may opt out of email communications by:
- Clicking the "unsubscribe" button at the bottom of our emails
- Contacting us directly
6. Payment Security
Janachetana ensures secure online transactions through industry-standard SSL (Secure Socket Layer) technology. Credit card details are used solely for processing donations and are not stored. Recurring payment details are securely managed by financial institutions that comply with industry standards.
7. Tax Deductibility
Donations to Janachetana are tax-deductible under Section 80G of the Income Tax Act. We are also FCRA certified to receive foreign contributions. A donation receipt will be sent to your registered email upon successful transaction.
8. Refund Policy
Refunds for unintended donations will be processed within 30 days of request. To request a refund:
- Email janachetana.org@gmail.com with a detailed explanation
- Include the original donation receipt
- Send the request to our office address
9. Third-Party Websites
Our website may contain links to external sites. Janachetana is not responsible for the privacy practices of these sites and disclaims liability for any data collection by third-party platforms.
10. Policy Updates
People's Forum reserves the right to modify this Privacy Policy at any time. Please review this policy periodically to stay informed about any updates.
11. Contact Information
For any inquiries or to update your personal information, please contact us at janachetana.org@gmail.com.
12. Consent
By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.